Pheiress Shipping / Return / Canceled Orders 

 

Shipping Policy

If we receive your order by 11:00 am it will be shipped same day except weekends and holidays in which case your order will be shipped the next business day. We ship with the United States Postal Service. In the continental USA all orders 14 ounces or less will be shipped by first class mail parcel. Any orders over 14 ounces will ship priority mail flat rate envelope. Wholesale orders of the Jeans will be shipped by parcel post.

International Customs Charges and Duties

International (outside the USA) customers must pay applicable sales tax, duty and Customs charges. Your local government determines duty and Customs charges, which varies by country. Duties, taxes and/or Customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Contact your local government for specific details.

All of the quoted prices INCLUDE the shipping costs for delivery in the USA only. All International orders will require added shipping charges.

For quantities of the Jeans not listed, e-mail me with details and I will send you the cost. pheiress@hotmail.com

 

Return / Cancellation Policy / Refunds

You can cancel your  order at any time prior to shipping. If you cancel the order before the order is shipped you will receive a full refund including any applicable shipping charges. After the order is shipped you must refuse delivery of the order and return the order unopened and then you will be issued a complete refund minus the shipping charges.  If for any reason you want to return the Jeans you can for up to 14 days from delivery to your address. The Jeans must be in the exact same condition that they were delivered in. Of course if the Jeans are damaged I will issue a complete refund or replace the Jeans at no cost to you. But remember you only have 14 days from the day of delivery to you. I have a very liberal return policy.

 

Send all returns to:

Pheiress Jeans

P.O. Box 503

Chipley Florida 32428